Customer Testimonials

EAP and Pax Testimonials

We have been privileged to receive positive feedback from many of our clients.

Marcie Ver Beek, Human Resources Director, Ottawa County

Pine Rest EAP provides our employees with the help they need so they are supported through the difficulties of life. We recognize that employees have lives outside of work, and that the saying “leave your work at work” or “leave your personal life at home” is not humanly possible.

Pine Rest has looked at each of our employee groups to identify their specific needs. Groups such as Law Enforcement and Corrections have unique characteristics, and Pine Rest has adapted their services to provide diverse service options based on our needs.

The Pine Rest EAP team has taken care of our employees as if they were their own, and we have received outstanding customer service from every Pine Rest employee we have come in contact with. Ottawa County saw a 400% increase in EAP utilization in the first year, and the feedback from employees has been overwhelmingly positive.

Stephanie Leonardos, President & CEO, AMERIKAM

We see the Pine Rest Employee Assistance Program as an integral part of our company culture and just plain solid good business sense. In addition to the counseling services, Amerikam has utilized the educational programs. Topics are relevant to many of our team members individually and their family members. We have found the presentations to be  excellent in content and our employee team has provided positive feedback, always a plus in employee relations.

Choosing Pine Rest has proven over and over to be the right business decision delivering in all areas of counseling, education and support.  The return on this investment  was recognized in the first 6 months of our contract.

Coworkers talking

Pastor Ron Kool, Hillside Community Church

The Church Assistance Program (CAP) through Pine Rest has been a tremendous blessing for us. We can provide people with great Christian help and support as they face the challenges of life and work through some of the difficulties we face in a broken world.

CAP has also allowed me to be the pastor in difficult situations. I can work with people on where God is in the midst of their struggles and on finding strength in Him while knowing that a very competent counselor is helping with the specific challenge they are facing. I get to do what I was called by God to do and the counselor gets to do what she or he was called by God to do.

Andy George, Director of Human Resource Services, Calvin College

“I’ve come to really appreciate Pax’s quick response when we feel like we are in a bit of a crisis. They have calmly guided and challenged us to become more resilient leaders.”

To learn more about Pine Rest and Pax Crisis Response Services, please call us at 616.281.6305.